TERMS OF USE AND PRIVACY POLICY

Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR ACCESSING ANY PAGES IN THIS WEBSITE.

This Website is owned by addictsupport.com and is operated by addictsupport.com and its officers, directors, employees, agents and affiliates (collectively "addictsupport.com," "we," or "us") in connection with iGrOOps.com internet communities.  Questions concerning this Website or its operation should be directed to the contact points set forth at the end of this document.  Use of the Website is offered to you conditioned on your acceptance without modification of all of the terms, conditions, policies and notices (collectively, "Terms") contained or referenced in the Terms of Use and Privacy Policy (collectively, "Agreement") in addition to the iGrOOps.com Terms and Conditions to which you have agreed.  YOUR USE OF THE WEBSITE AND SERVICES CONSTITUTES YOUR AGREEMENT TO ALL OF THE TERMS OF THE AGREEMENT; IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE WEBSITE.  You agree to familiarize yourself with the Terms and the Agreement and to abide by them if and when you use the Website.  addictsupport.com is free to revise these Terms at any time by updating this posting, and your use after such change signifies your acceptance of the changed Terms.  Please check the Agreement periodically for changes. 

Disclaimer of Medical Advice

WE DO NOT PROVIDE MEDICAL ADVICE ON THIS WEBSITE.  The content and information included on this Website ("Content") is for informational purposes only.  The Content is not intended to be and is not a substitute for professional medical or psychological advice, diagnosis or treatment.  If you have any questions regarding your health, whether physical or mental, seek the advice of your physician, psychologist or other qualified health provider.  You must never disregard professional medical advice or delay in seeking treatment because of something you have read on this Website.

In the event of a medical emergency, call your doctor or dial "911" immediately.  addictsupport.com does not recommend or endorse any specific tests, physicians, psychologists, support groups, products, procedures, opinions or other information or resources that may be mentioned on this Website.   USE OR RELIANCE ON ANY INFORMATION PROVIDED ON OR THROUGH THIS WEBSITE IS SOLELY AT YOUR OWN RISK. 

Proprietary Rights

The entire Content and design of this Website are protected under the copyright laws of the United States and other countries.  Title to the Website, its Content and design remain with addictsupport.com.  Nothing on this Website shall be construed as conferring any license under an intellectual property right, including any right in the nature of trademark or copyright of addictsupport.com or any third party, whether by estoppel, implication, or otherwise.  This Website and its Content are for your personal noncommercial use.  You may not modify, copy, distribute, transmit, display, or publish any Content on this Website without the prior written permission of addictsupport.com or the appropriate copyright owner.    

All trademarks and trade names are the property of their respective owners.  Except as otherwise noted, addictsupport.com is the owner of all trademarks and service marks on this Website, whether registered or not.  

All rights not expressly granted herein are reserved exclusively and entirely to addictsupport.com.  © addictsupport.com 2007

No Representations or Warranties

Use of this Website and its Content is at your own risk.  Moreover, you are solely responsible for your interactions and communications with other members.  Information from this Website is transmitted in a manner and over a medium which is outside the control of addictsupport.com .  Therefore, addictsupport.com assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with the use of this Website.

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS."    ADDICTSUPPORT.COM, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.  ADDICTSUPPORT.COM makes no representations or warranties about the (1) suitability, availability, reliability, accuracy, completeness and timeliness of the Content or communications provided on or through this website; or (2) the satisfaction of government regulations requiring disclosure of information on prescription drug products with regard to Content on this website; OR (3) THE BACKGROUNDS OF ITS MEMBERS.

Disclaimer of Liability

Under no circumstances shall ADDICTSUPPORT.COM or any third parties mentioned on this website be liable for any direct, indirect, punitive, incidental, special, consequential, lost profits or any other damages whatsoever that may result from the use of or the inability to use this website or its Content OR THE INTERACTIONS OR COMMUNICATIONS BETWEEN MEMBERS, including without limitation, damages arising from mistakes, omissions, interruptions, deterioration, personal injury, AND wrongful death, based upon any legal theory and whether or not ADDICTSUPPORT.COM IS advised of the possibility of such damages.   Some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages;  ADDICTSUPPORT.COM's liability in such jurisdictions shall be limited to the extent permitted by law.  If you are dissatisfied with any portion of the website or its Content, your sole remedy is to cease using them.

Indemnity

You agree to defend, indemnify and hold harmless addictsupport.com from and against all liabilities, claims, damages, and expenses (including without limitation reasonable attorneys' fees and costs) arising out of your use of this Website, your breach of the Terms of the Agreement or your infringement of the intellectual property rights of third parties.

Termination 

addictsupport.com reserves the right to terminate your access to, use of and participation in the Website ("Membership") at any time without notice for any reason whatsoever.

User Submissions

The personal information you submit to the Website is governed by the Privacy Policy set forth below.  To the extent there is an inconsistency between the Terms of Use and the Privacy Policy, the Terms of Use shall govern.  

In consideration of your use of this Website, you agree to the following, each of which shall be considered a material term of this agreement:

1. You are solely responsible for the posting or submission of any communication or content of any type to or through this Website, including, but not limited to, messages, text, audio, video, images or photographs, (collectively, "Communications"), your interaction between you and any other members, and the consequences of posting or submitting Communications to or though this Website.  addictsupport.com is not responsible for the consequences of any Communications posted to or submitted through this Website, including, but not limited to any Communications in any chat rooms, blogs, discussion boards, private messaging or forums on or through this Website.  In cases where you feel threatened or believe someone else is in danger, contact your local law enforcement agency immediately.  In the event of a medical emergency, contact your physician or other mental or health care provider or dial 911 immediately.

2. You will not upload or transmit any Communications that infringe or violate any rights of any party.  By submitting Communications to this Website, you agree that such submission is non-confidential for all purposes.

3. To protect your privacy, you agree that you will not submit any Communications that contain personally identifiable information such as the name, telephone number, e-mail address or website URL, of you or of anyone else.  

4. You agree not to upload images, photographs or videos of other people without their permission.

5. You agree to only post Communications that you have authored or taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, intellectual property rights, privacy or any other rights of any other person.  You further agree to grant to addictsupport.com a royalty-free license to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the Communications; and you agree to indemnify addictsupport.com and its officers, directors, employees agents and affiliates and hold them harmless from any and all claims and expenses, including attorneys’ fees arising from the Communications and/or your failure to comply with the Terms of the Agreement.     

6. You agree not to post any Communications that contain expressions of hate, abuse or violence; offensive images or conduct; obscenity; pornography; material that is sexually explicit; threatening, harassing, slanderous or embarrassing; and/or any material that would give rise to any civil or criminal liability.

7. You agree not to use this Website for any purpose in violation of local, state, national or international law.

8. You agree not to post or submit advertisements or solicitations of business.

9. You agree not to upload any Communications that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software of this Website or any of its users.

10. You agree not to post chain letters or pyramid schemes.

11. You agree not to impersonate another person.

12. You agree not to harvest or otherwise collect information about others, including e-mail addresses.

13. You agree not allow any other person or entity to use your identification for posting or viewing comments.

14. You agree not to spam, or post the same note more than once.

15. You agree not to engage in any conduct that restricts or hinders any other person from using or enjoying this Website or which, in addictsupport.com’s sole judgment, exposes addictsupport.com or users of this Website to any liability or harm of any type.
 

ADDICTSUPPORT.COM ASSUMES NO RESPONSIBILITY OR LIABILITY FOR MONITORING COMMUNICATIONS ON THIS WEBSITE.  ADDICTSUPPORT.COM RESERVES THE RIGHT, BUT IS NOT OBLIGATED, TO DO ANY OR ALL OF THE FOLLOWING, AND IT SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO USERS OF THIS WEBSITE OR OTHERS FOR PERFORMANCE OR NONPERFORMANCE OF THESE ACTIVITIES:

A) Remove all Communications that are abusive, illegal, disruptive or that fail to conform to the Agreement in any manner.

B) Monitor, edit, delete or disclose any Communications posted on this Website, regardless whether such Communications violate the Agreement.

C) Terminate a user’s access to any areas of this Website for any reason and terminate a user's Membership.

D) Investigate an allegation that any Communication does not conform to the Agreement and may, in its sole discretion, remove or request removal of the Communication.

                E) Record the dialogue in any chat rooms.

iGrOOps.com Terms and Conditions

The Terms of this Agreement are in addition to the Terms and Conditions of iGrOOps.com.  Please note in particular that, although the iGrOOps.com Terms and Conditions generally provide that users must be 14 years of age or older, YOU MUST BE 18 YEARS OF AGE OR OLDER TO USE THIS WEBSITE.  

Subscription Services 

You acknowledge that addictsupport.com charges users for Membership at the rate of $4.95 per month or $29.99 per year (collectively, "Membership Fees") and that we may change our Membership Fees from time to time in our discretion. All Membership Fees are exclusive of sales or other taxes and you are responsible for payment of applicable state and local taxes.  Membership Fees are payable through PayPal.   If your membership is terminated for any reason, whether by you or by addictsupport.com, you shall not be entitled to the refund of any unused portion of the Membership Fees you have paid.

Technical Support

For technical support, please contact iGrOOps technical support at http://ids.igroops.com.

Newsletter 

You may elect to receive our newsletter that will be delivered to you electronically at the e-mail address you designate.  The newsletter does not constitute medical or psychological advice, diagnosis or treatment.  You acknowledge that you are receiving the newsletter at your own risk and you are personally responsible for consulting with your physician or other mental or health care provider and verifying the appropriateness of the information in the newsletter for your specific needs.  The newsletter is not intended or designed to attract children under the age of 18.  These services do not collect any personally identifiable information from any person we know to be under the age of 18.  You may cancel your subscription to the newsletter at any time by clicking "unsubscribe” at the bottom of the newsletter.

User Representations

You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use this Website in accordance with its Terms of Use.  

Governing Law and Jurisdiction

This Agreement shall be governed by the laws of the State of Ohio.  You further agree and expressly consent to jurisdiction for any dispute with addictsupport.com in connection in any way with your use or participation with this Website residing in the courts of the State of Ohio and to the exercise of personal jurisdiction in the courts of the State of Ohio in connection with any such dispute.

Severability

The provisions of this Agreement are severable.  In the event any provision is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions.

Term

This Agreement shall remain in full force and effect while you use the Website or are a member and after your Membership is terminated.  You may terminate your Membership at any time for any reason by contacting the Administrator for this Website.  addictsupport.com may terminate your Membership without warning at any time for any reason.

Complete Agreement

These Terms of Use and the Privacy Policy set forth below constitute the entire agreement between you and addictsupport.com and its officers, directors, employees, agents and affiliates with respect to your use, participation or Membership in this Website and any Content.

Privacy Policy      

This policy is intended to help you understand how we collect, use and safeguard the Communications or information you provide on our Website. 

What we collect

We aggregate both anonymous and personal data.  What we collect depends on what you do when you use our web site and on what personal information or Communications you elect to give us.

Anonymous data

We collect anonymous data when you visit our site, including your internet address, the time of your visit and the pages that you view.  We use this information to monitor and improve the performance of our site so that we can continue to effectively and reliably provide useful services for our visitors and our company.

Personal information

If you wish, you can provide us with personal information about yourself by using the contact forms and e-mail addresses on this site.  This information includes your name, email address and phone number.  We only collect this information directly from you and only when you elect to provide it.  Personal information about you is only used to conduct business with you.  If you accept the opportunity to be contacted by us, either by personal e-mail, telephone or e-mail newsletter, you can revoke that acceptance at any time by contacting us at the contact points specified below.

Profile

We store information that we collect through cookies, log files, and/or clear gifs to create a profile of our users.  A profile is stored information that we keep on individual users that details their viewing preferences.  Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the Website for the user. This profile is used to tailor a user’s visit to our Website, and to direct pertinent marketing promotions to them.  We do not share your profile with other third parties. 

What we share

We DO NOT sell, lease or otherwise share any aggregate non-personably identifiable data or personal information about our visitors with or to any third party companies or individuals.

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on addictsupport.com or its web sites; (b) protect and defend the rights or property of addictsupport.com and its officers, directors, employees, agents and affiliates or (c) protect the personal safety of the employees of addictsupport.com and users of the Website.

What we use 

"Cookies" and JavaScript

We may use cookies.  Web cookies are small bits of information that your web browser may allow our server to store on your computer.  We use this information to anonymously track your visit to our site.  Even if you elect to give us personal information, that information will never appear in the cookies.  We may use both session ID cookies and persistent cookies.  For the session ID cookies, once users close the browser, the cookie simply terminates.  A persistent cookie is a small text file stored on the user's hard drive for an extended period of time.  Persistent cookies can be removed by following Internet browser help file directions.  You can disable cookies (consult support information from your browser's publisher).  If you disable cookies, your visit to our site will not be significantly affected though, from time to time, we may provide special features that require the use of cookies.

JavaScript is a programming language that's used to automate certain web features such as buttons that light up when you select them and menus that expand as you use them.  We may use JavaScript to enhance our web site and to assist in the tracking of anonymous data.  If you disable JavaScript, many of the features on our web site may not work.

Web Beacons (Clear Gifs)

Certain addictsupport.com Websites may also contain electronic images known as Web Beacons, or Clear Gif technology, that can be used to assist in determining what content is effective on the Website.  Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users.  The main difference between the two is that Clear Gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence.  Web Beacons are not used to access your personal information.  They are a technique used to compile aggregate statistics about usage of addictsupport.com websites.  Web Beacons collect a limited set of information including a cookie number, time and date of a page view and a description of the page on which the Web beacon resides.

Clear Gifs can "work with" existing cookies on a computer if they are both from the same website or web marketing/customer service company.  That means, for example, that if a person visited “www.companyX.com”, which uses a web marketing company's Clear Gif, the Website or web marketing company would match the Clear Gif's identifier and the web marketing company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the website.

In addition, we may use clear gifs in our HTML-based emails to let us know which e-mails have been opened by the recipients.  This allows us to gauge the effectiveness of certain communications.  If users would like to opt-out of these e-mails, please see the Opt-out section. 

Log Files

Like most standard website servers, we use log files.  This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are tied to personally identifiable information to enable our web-based service.  

Use of Personal Data

addictsupport.com does not rent, sell or otherwise distribute to third parties your personal information entered on this Website.  While we use all reasonable efforts to safeguard the confidentiality of your information, addictsupport.com will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.

Children's Privacy

We believe that protecting the privacy of children is very important.  Our websites are not designed to attract individuals under the age of 18.  In accordance with the Children's Online Privacy Protection Act (COPPA), we do not collect or store any personal information, even in aggregate, about children under the age of 13.  If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately.  If you believe that addictsupport.com has any information from or about anyone under the age of 13, please contact us at the contact points specified below.

Choice

Users must specify that they wish to receive our newsletter.   However, users can change or opt-out on how they are contacted at any time by writing to the contact points specified below. 

Linked Sites

Our Website may contain links to various other web sites.  addictsupport.com assumes no responsibility for the content or practices of websites linked through our Website and such linking should not suggest or imply any affiliation or endorsement by addictsupport.com of the linked web site. Please be aware that we are not responsible for the privacy practices of such other websites.  We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information.  This privacy statement applies solely to information collected by this Website. 

Business Transitions

In the event that the Website goes through a business transition, such as being acquired by another entity, users’ personal information will, in most instances, be part of the assets transferred.  Users will be notified via prominent notice on our Website for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choices consistent with our notification of changes section.

Security

We follow industry standards and practices to safeguard all of the information, anonymous and personal, that we collect.  If users have any questions about the security at our Website, users can contact us at the contact points specified below.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as e-mail address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be accomplished by contacting us at the contact points specified below. 

Revisions to this policy

addictsupport.com reserves the right to periodically revise this policy.  Please check this page periodically for changes.  The document revision date displayed below will indicate when this policy was last revised.  If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We will use information in accordance with the privacy policy under which the information was collected. 

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via e-mail. Users will have a choice as to whether or not we use their information in this different manner.  However, if users have deleted/deactivated their account Membership, then they will not be contacted, nor will their personal information be used in this new manner.  In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Website notifying users of the change. In some cases where we post a notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.  

Contact Information:

For all inquiries, refer to the Contact Us section of our home page.

This document was last revised on December 15, 2007.